Accident / Collision Support

Please read the below before calling the insurance company using the number provided.

  • Stop immediately in a safe position, stay calm and exit the vehicle when safe to do so, away from traffic.
  • Call the emergency services if required.
  • Get the name, address, telephone number, vehicle registration and insurance details of anyone else involved.
  • Get the name, address and telephone number of any witnesses.
  • Take pictures of the location from several different angles and capture any damage to vehicles or property.
  • Do not admit liability.
  • Give your name, registered company name; M.V. Kelly Ltd, Insurer name; QBE (UK) Ltd and policy number (below).
  • Report the incident directly to QBE whilst still at the scene using the number below, and then to your line manager and the Fleet office.
  • Record the incident in as much detail as you can (i.e. approximate age of other driver & passengers, sex of other driver & passengers, the position of your vehicle before the crash, the weather, the road conditions, approximate speed).
  • Do not restart your journey until it is safe to do so; if there are any leaking fluids or steering, suspension or lights damage ensure you contact the Fleet Department before attempting to drive. If the vehicle is undrivable – you MUST remain with it until the recovery service arrives.

QBE (UK) Ltd – contact number:

0808 100 8181

QBE (UK) Ltd – policy number:

Y149531FLT0123A